+92 300 9636398

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+92 300 9636398

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Privacy Policy

Effective Date: 10, Sept, 2024

At Lux Budget Rentals ("Company", "we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website, services, or rent our vehicles. By accessing our website or using our services, you agree to the practices described in this policy.

Information We Collect

We collect personal information to provide you with the best possible service. The types of information we collect include:

Personal Information

• Name
• Address
• Email address
• Phone number
• Driver’s license information
• Payment details (credit card or bank information)

Vehicle Rental Information

• Rental history
• Pickup and drop-off locations
• Preferences and requirements for rental vehicles

Usage Data

• IP addresses
• Browser type and version
• Pages of our website visited
• Time and date of visit
• Time spent on pages
• Other diagnostic data

How We Use Your Information

We use your personal information for the following purposes:
• To provide our rental services: This includes processing your reservation, managing your rental agreement, and ensuring proper communication during the rental period.
• To process payments: We use your payment details to process rental fees and any other charges.
• To improve customer service: We may use your information to respond to your requests and improve the quality of our service.
• To send updates and marketing materials: With your consent, we may send promotional offers or updates about new services and features.
• For legal compliance: We may use your information to comply with applicable laws and regulations.

How We Protect Your Information

We are committed to protecting the personal information we collect from you. We use a variety of security measures, including:
• Encryption: Sensitive data, such as payment information, is encrypted during transmission.
• Access control: Only authorized personnel have access to your personal information.
• Data retention policies: We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Sharing of Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:
• Service Providers: We may share your information with trusted third-party service providers who help us operate our website, process payments, or perform other business functions.
• Legal Requirements: We may disclose your personal information if required to do so by law, or in response to valid requests by government authorities or regulatory bodies.
• Business Transfers: If Lux Budget Rentals is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track your activity on our website and store certain information. This helps us enhance your browsing experience and provide you with personalized services. You can choose to disable cookies through your browser settings, but please note that disabling cookies may limit your ability to use some features of our website.

Your Rights

Depending on the applicable laws in your country, you may have the following rights regarding your personal information:
• Access: You have the right to access the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You have the right to request the deletion of your personal information under certain circumstances.
• Objection: You may object to the processing of your personal information for direct marketing purposes.
• Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us at the information provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before submitting any personal information.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such information, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, along with the updated effective date. Your continued use of our website or services after any changes to the Privacy Policy signifies your acceptance of those changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Address: Al Amin Society, Bedian Road, Lahore, Pakistan
Email: Contact@luxbudgetrentals.com
Phone: +92-300-9636398